Warranty & Returns

Warranty

Our company proudly serves as an authorized dealer, ensuring that our customers have access to a wide range of high-quality products directly from the manufacturer. We take pride in offering merchandise that is not only reliable and top-notch but also comes with the added assurance of manufacturer warranty support. This commitment to providing products backed by the manufacturer's warranty reflects our dedication to delivering peace of mind and outstanding value to our clientele.

Returns

30-Day No Hassle Returns

We stand behind our products and services. However, if you are not satisfied with your order, we offer a No Hassle return policy. Simply send us an email with your order information and the item(s) you wish to return to receive a Return Approval ID. You have 30-days from the delivery date to submit a return request. Items must be unused and in its original packaging.

90-Day No Fail Returns

If a product marked as Certified Used malfunctions or fails, you have 90 days from the delivery date to request a return for an exchange or store credit. We ask that the product(s) be in similar condition it was received with no signs of abuse or misuse.

How to Start a Return

Email Us

Send a return request email to 
help@byfp.pro and send your order ID along with your return reason

Return Authorization

Once your return has been accepted, one of our team members will reach out to you with your return authorization ID

Shipping

Please ship the item back in its original condition and packaging within 30 days from the delivery date 

Refund

Once your return has been received and inspected, your refund will be issued within 1-2 business days of receipt